GENERAL POLICIES AND DISCLAIMERS

Notary Disclaimer: I am not an attorney nor am I licensed or authorized to practice law in any state. I may not give legal advice or accept fees for legal advice. If you have any questions in regards to filling out your forms, please contact a licensed attorney and/or the originator of the forms. If you have general questions about the notarization process, my fees, or services offered, please do not hesitate to contact me.

All Sales are Final: All payments for completed services are final. 

Refunds: Full or Partial refunds may be offered when services are unable to be completed (See Refund Eligibility below).

Service Fees: These are fees I pay to my vendors, couriers, and payment gateways to allow me to offer my services to you. Many of these online processing, identity authentication, service, and shipping fees are non-refundable. Therefore, if you qualify for a full or partial refund, the cost of any incurred service fees will be deducted from your refund. 

Apostilles: When processing an apostille, your documents must pass through one or more county/state departments. While I do my best to account for possible delays, I am not responsible for changes in processing by these government agencies. Therefore, refunds will only be granted for apostilles that have not yet been submitted to the county clerk or department of state. Any incurred service fees will be deducted from your refund.

REFUND ELIGIBILITY GUIDELINES

If a notarization was scheduled and paid for, but not completed, you may be eligible for a full or partial refund, minus any incurred service fees:

These are the only situations where full refunds may be granted:

1. If you changed your mind and request a refund before the appointment 
2. If signer has issues logging into the call or verifying their identity 

These are the only situations where partial refunds may be granted:

1. If signer went through identity verification process but no longer requires notarization
2. If notarization is cancelled less than 30 minutes of appointment 
3. If appointment is missed and refund is requested less than 1 hour after missed appointment.

Please be advised: 

Refund requests will not be approved if appointment is missed and request is received more than 1 hour after the missed appointment. I do, however, understand unforeseen circumstances occur and I am very flexible with scheduling. If you have an emergency and want to reschedule your appointment, please contact me as soon as possible and we can credit your payment towards your rescheduled appointment.

Approved Refunds:

If a refund is approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 3 – 5 business days.

Late or missing refunds: 

If you haven’t received your refund after 5 business days, contact your credit card company or bank, it may take some time before your refund is officially posted. If your bank confirms that they do not show a pending refund, please contact me.

TEXAS NOTARY PUBLIC - FEES DISCLAIMER

This section sets out the maximum fees a Notary Public may charge for notary public services per Tex. Gov't. Code Ann. § 406.024 and § 406.111.

Online Notarization Fee: 

• $25.00 (in addition to the notarial fee)

Notarial Fees:

• Taking the acknowledgment or proof of any deed or other instrument in writing, for registration, including certificate and seal:
  • for the first signature - $10.00
  • for each additional signature - $1.00
• Administering an oath or affirmation with certificate and seal - $10.00
• All certificates under seal not otherwise provided for - $10.00
• Copies of all records and papers in the Notary Public's office, for each page - $0.50
• Taking the depositions of witnesses, for each 100 words - $0.50
• Swearing a witness to a deposition, certificate, seal, and other business connected with taking the deposition - $10.00
• Protesting a bill or note for non-acceptance or non-payment, register and seal -$4.00
• Each notice of protest - $1.00
• Protesting in all other cases - $4.00
• Certificate and seal to a protest - $4.00
• All notarial acts not provided for - $10.00

TEXAS NOTARY PUBLIC - PROHIBITED ACTS

This section provides a list of prohibited acts that a notary public may not do in carrying out the duties of the notary's office.

A Notary Public may not:

1. perform acts, which constitute the practice of law;
2. prepare, draft, select, or give advice concerning legal documents;
3. use the phrase “notario” or “notario publico” to advertise notary services;
4. overcharge for notary public services (See Texas Notary Public fees here);
5. notarize a document without the signer being in the notary’s presence;
6. notarize the notary’s own signature;
7. issue identification cards;
8. sign a notarial certificate under any other name than the one under which the notary was commissioned;
9. certify copies of documents recordable in the public records;
10. record in the notary’s record book the identification number that was assigned by the governmental agency or by the United States to the signer, grantor or maker and that is set forth on an identification card or passport; or any other number that could be used to identify the signer, grantor or maker of the document. (This does not prohibit a notary from recording a number related to the residence or alleged residence of the signer, grantor or maker of the document or the instrument.); or
11. using the translation into a foreign language of a title or other word, including "notary" and "notary public" in reference to a person who is not an attorney in order to imply that the person is authorized to practice law in the United States.